Dundas Review

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8.5 /10
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  • author: Susan Bayers
  • 03.12.18
  • Comments


  • "Price"
    8 /10
  • "Portfolio"
    7.5 /10
  • "Ease of Use"
    8 /10
  • "Help and Support"
    8.5 /10


Dundas is a business intelligence tool that is easy to use and offers fast insights. It has been a market leader in the BI scene for a long time now and has been used by small companies like startups and large enterprises alike. Dundas brings together various analytical tools and has rich visualization and reporting features.

Plans and Pricing

Folks over at Dundas believe that no two companies are the same and hence there should be a different solution for every company. This is why they don’t have any specified pricing plans and in order to get your Dundas package, you need to request a cost. However, they promise lower per-user costs, no hidden costs, cost-effective, scalable deployments, and controlled investments. They also have a 45-day trial version that can be tried out prior to purchasing. You can request a quote here.

Features & Functionality

Here are some of the brilliant features Dundas has to offer:

Efficient analysis

Dundas offers better analysis features than most of its counterparts. It uses smart and interactive visualization which allows users to gain insight from data quickly, even if they have no prior BI or data experience. It also has brilliant interactivity features that allow you to Drill-down/up, Expand/Collapse, Sort, Filter, Zoom-in/out, Change level by making simple clicks and focusing on the data that matters the most to you.

Personalized user experience

Dundas’ motto is to remove any boundaries and open the door to infinite possibilities. They do so by giving a personalized user experience to every user. The platform adapts according to the type of user and enables them to have an experience that best suits their needs and experience. You can customize as much as you want and add your own proprietary data connector via extensibility APIs if necessary.

Completely based on the web

One of the best features of Dundas is that it is categorically based on the web. All is immersive and intuitive reporting, customization and analytical features can be accessed via a website and there is no need for any hardware setup.

Embedded analytics

Dundas is flexible and its seamless integration abilities allow you to create the perfect integrated solution for your customers. You can integrate with your contemporary administration for security and access level or do any required changes to make the product align with your business model. It’s also easily deployable and scalable.

Reporting and Integrations

Dundas gets its name because of its intuitive reporting features. You can focus on the details you deem more important by making a few clicks and can squeeze, expand, collapse, filter very swiftly and smoothly. Dundas also offers integrations with various third-party applications using its extensibility APIs. You might need some technical knowledge to connect and integrate with external data sources or applications but it can be done efficiently and without any hassle.

Ease of Use

Business intelligence tools are relatively hard to get familiarized with and Dundas can be considered an exception. Even if you are new to the data analytics and visualization scene, you can find your way around Dundas’ interface within a few minutes of use. There is no real learning curve and switching between screens is very seamless. Customizing dashboards, changing views and configuring the tool all can be done via a few clicks.

Pros & Cons

  • Very to use.
  • Completely web based.
  • Endless customization possibilities.
  • No specified pricing plans.

Customer Support

Dundas offers support via email, phone numbers and via live chat. They also have a dedicated support section that has an extensive knowledge base and many useful tutorials.


  • Phone Support
    Phone support is available Monday to Friday 7 AM to 6 PM ET.
  • Email
    Email support is available.
  • Video Tutorials
    Video tutorials are available.
  • FAQ
    A comprehensive FAQ section is present on the company website.

Final Word

Dundas BI software is a comprehensive business intelligence tool that can be accessed via any browser and offers reporting and dashboard customization features that are better than what its counterparts offer. It’s flexible, easily extensible via APIs and is very easy to use even for novices. Whether you need to create an interactive dashboard or generate reports in various formats, you can achieve it all with Dundas and with ease.

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Susan Bayers

Susan Bayers launched her own successful software company 3 years ago. She is an expert in the field of business intelligence and relies heavily on the BI software she implemented at her company. She enjoys writing about business software and helping other businesses realize their full potential.

This review is based on the writer's personal opinion.

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